The Reconstruction of the Balanced Scorecard in Chinese Local Governments: Correction Model Based on Service-Oriented Government Strategic Goals

Mei LI, Jiang WU

Abstract


The balanced scorecard is derived from the enterprise performance evaluation, but the local government using the balanced scorecard has different features from the enterprise. This paper clears the particularity of government departments and its application difficulties through the comparative analysis, and builds the correction model of balanced scorecard applied to the local government based on the strategic target of service-oriented government construction, so as to put forward some improvement measures.


Keywords


The balanced scorecard; Local government; Service-oriented government; Correction model

Full Text:

PDF

References


Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 71-79.

KaPlan,R.S., & Norton, D. P. (1993). Putting the balanced scorecard to work. Harvard Business Review, 67.

Kaplan, R. S., & Norton, D. P. (1996). Using the balanced as a strategic management system. Harvard Business Review, 54.

Niven, B. (2003). The practical guide of balanced scorecard. Y. M. Hu, etc. (Trans.). China Financial Economic Publishing Press.

Liu, G. H. (2011). The implementation of the balanced scorecard to our country local government performance management. Economic Tribune, (5).

Qi, Y., & Zhu, L. F. (2012). Theory of our country government performance management in the construction of the balanced scorecard framework model. Journal of Changchun Normal College (Humanities and Social Science Edition), (1).

Peng, G. B., Sheng, M. K., & Liu, Q. D. (2004). Performance evaluation of local government based on the balanced scorecard. Journal of Hunan Social Science, (5), 23-26.

Chen, Y., & Deng, X. (2007). The thinking of balanced scorecard to the government performance appraisal. Journal of Economic System Reform, (3), 151-154.

Zhang, A. D. (2004). The balanced scorecard and the public sector performance management. Chinese Administrative Management, (6), 69-74.

Xiang, J., & Wu, J. (2013). A public service-oriented government building path in Chinese city: A example from public rental housing of Chongqing. Canadian Social Science, 9(4), 7-14.

Shi, X. H. (2010). The basic connotation, theoretical foundation and construction condition of “Service-oriented government”. Journal of Social Science, (2), 3-11.

Wu, J., & Shen, L. J. (2012). Chongqing government public service supply capacity research in the process of modernization (pp.58-62). Beijing: China Agriculture Press.




DOI: http://dx.doi.org/10.3968/j.css.1923669720130905.2850

Refbacks

  • There are currently no refbacks.


Copyright (c)



Reminder

  • How to do online submission to another Journal?
  • If you have already registered in Journal A, then how can you submit another article to Journal B? It takes two steps to make it happen:

1. Register yourself in Journal B as an Author

  • Find the journal you want to submit to in CATEGORIES, click on “VIEW JOURNAL”, “Online Submissions”, “GO TO LOGIN” and “Edit My Profile”. Check “Author” on the “Edit Profile” page, then “Save”.

2. Submission

Online Submissionhttp://cscanada.org/index.php/css/submission/wizard

  • Go to “User Home”, and click on “Author” under the name of Journal B. You may start a New Submission by clicking on “CLICK HERE”.
  • We only use four mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases: caooc@hotmail.com; office@cscanada.net; ccc@cscanada.net; ccc@cscanada.org

 Articles published in Canadian Social Science are licensed under Creative Commons Attribution 4.0 (CC-BY).

 

Canadian Social Science Editorial Office

Address: 1020 Bouvier Street, Suite 400, Quebec City, Quebec, G2K 0K9, Canada.
Telephone: 1-514-558 6138 
Website: Http://www.cscanada.net; Http://www.cscanada.org 
E-mail:caooc@hotmail.com; office@cscanada.net

Copyright © Canadian Academy of Oriental and Occidental Culture