Real-Time Information and Managing Infrastructure in Humanitarian Logistics Operation: An Exploratory Study

Lee Ker Qing, Dazmin Daud


The purpose of this paper is to provide a view pertaining to humanitarian logistics operation from two Malaysian organizations. It focuses on two perspectives: real-time information and managing infrastructure. It deals with the exploratory approach using open-ended questionnaires. The findings show that views from the respondents vary. It is considered to have made a significant contribution to the literature, by using the Malaysian organizations which relate to humanitarian logistics operation.


Humanitarian logistics; Real-time information; Managing infrastructure; Open-ended questionnaire

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