The role of Information Technology in the Personnel Department: HRM in the Knowledge economy

Junaid Zafar


With the increasing possibilities of providing services to employees through Internet and Intranet applications, Human Resource professionals just need to click once or twice and a specially designed HR website leads to the required information. Employees would no longer be held responsible for the operational and administrative HR activities. Electronic-Human Resource Management (e-HRM) is the engine for pushing down the costs of any company and making it profitable. Information technology has been identified as an impetus of HR’s transition to becoming a strategic business partner. In this study, we extend this work one step further and explore the role of information technology in shaping the competency requirements of HR professionals. Key words: e-HRM; Human Resource Information Systems Résumé: Avec une possibilité croissante de fournir des services aux employés via les applications d'Internet et d'Intranet, les professionnels des ressources humaines suffisent de cliquer une ou deux fois et un site web spécialement conçu pour les RH peut les conduire à l'information requise. Les employés ne seront plus tenus responsables pour les activités opérationnelles et administratives des RH. La gestion des ressources humaines électronique (GRH électronique) est le moteur pour réduire les coûts de la compagnie et la rendre rentable. Les technologies de l'information ont été identifiées comme un nouvel élan de la transition des ressources humaines à devenir un partenaire d'affaires stratégique. Dans cette étude, nous étendons ce travail un peu plus loin et explorons le rôle des technologies informatiques dans l'élaboration des exigences relatives aux compétences des professionnels des RH. Mots-clés: GRH électronique; systèmes informatique des ressources humaines

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