The Satisfaction Level of Universiti Teknologi MARA Sarawak’s Staff towards University Environment

Zahrah Hj. Sirat, Nur Aida Kipli, Kuldip Singh, Elizabeth Caroline Augustine, Kelvin Goh, Hj. Kamaruzaman Jusoff


This paper presents findings of an empirical study that was designed to investigate the perception of staff towards the university environment (university climate). Furthermore, the study was designed to determine the nature of current university climate and explore differences between academic and non-academic staff. A questionnaire adapted from Personal Assessment of the University Climate Survey (PAUCS) was administered to 550 university staff. The findings reveal a favorable university climate and no significant differences were found between components of campus climate and gender and category of staff except for collaboration. The authors propose measures for improvement of university climate.
Key words: University climate; Campus life; Students; Academic staff
Résumé: Ce document présente les résultats d'une étude empirique qui a été conçue pour étudier la perception du personnel vers l’environnement universitaire (le climat de l’université). En outre, l'étude a été conçue pour déterminer la nature du climat actuel de l'université et d'explorer les différences entre les professeurs et le personnel qui ne fait pas partie des enseignants. Un questionnaire adapté du Sondage de l'évaluation des personnels de l'Universitésur sur le climat (PAUCS) a été distribué à 550 peronnes de l'université. Les résultats révèlent un climat universitaire favorable et aucune différence significative n'a été trouvée entre les composantes du climat du campus et les sexes et la catégorie de personnel, sauf pour la collaboration. Les auteurs proposent des mesures pour améliorer le climat de l'université.
Mots-Clés: climat universitaire; la vie dans le campus; étudiants; personnel universitaire

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