Innovations of Human Resource Management in Lodging Industry

Jin-zhao WANG


The role of the Human Resource Manager is evolving with the change in competitive market environment and it must be realized that that Human Resource Management must play a more strategic role in the success of an organization. A combined approach of literature review, periodical browsing, the application of Databases was used in this paper in order to analyze the changes of HRM in hotel industry. Firstly, the paper the challenges that hotel industry faced with and then, innovations related to HRM are put forward from the perspectives of managing diversity, improving motivation, building effective teamwork, managing change, balancing ethics and human resource management and linking the corporation culture with the strategy. That is the best way to be successful.
Key words: human resource management, challenge, innovation
Résumé: Le rôle du directeur des ressources humaines évolue avec le changement de l’environnement compétitif du marché et la connaissance que le management des ressources humaines doit jouer un rôle stratégique dans le succès d’une organisation. Une approche synthétique combinant la rétrospective des documents, la revue des périodiques, l’application des banques de données est utilisée dans le présent article afin d’analyser le changement du management des ressources humaines dans l’industrie d’hôtellerie. D’abord, l’auteur analyse les défis que l’hôtel doit relever, et puis il propose des innovations relatives au management des ressources humaines dans les perspectives suivantes : diversité de management, motivation d’amélioration, construction d’une équipe de travail efficace, changement du management, équilibrage entre l’éthique et le management des ressources humaines et la liaison de la culture d’entreprise avec la stratégie. Voilà la meilleure voie d’accéder au succès.
Mots-Clés: management des ressources humaines, défi, innovation

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