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Vol 10, No 1 (2015): International Business and Management The Relationship Between Employees' Readiness to Provide Service and Customer’s Satisfaction in Pasargad Bank Abstract  PDF
Mohsen Sadeghi, Vahid Dadashzadeh Narjabad, Dina Zandieh
 
Vol 10, No 1 (2015): International Business and Management Internal Marketing to Achieve Competitive Advantage Abstract  PDF
Cam Caldwell, Bryan Licona, Larry A. Floyd
 
Vol 13, No 3 (2016): International Business and Management Internal Branding, Brand Citizenship Behavior and Customer Satisfaction: An Empirical Study (Case Study: Keshavarzi Bank of Ardabil) Abstract  PDF
Bagher Asgarnezhad Nouri, Masoume Mir Mousavi, Milad Soltani
 
Vol 8, No 1 (2014): International Business and Management Customer Satisfaction and Social Media Driven Micromarketing: An Empirical Evidence Abstract  PDF
Anyadighibe Joseph A., Ezekiel Maurice Sunday, Nsobiari Festus Awara
 
Vol 6, No 2 (2013): International Business and Management Impact of Customer Relationship Management on Perceived Bank Performance in Oyo Town, Nigeria Abstract  PDF
Adeyeye Tolulope Charles
 
Vol 3, No 1 (2011): International Business and Management A Model for Explanation of Customer Satisfaction Consequences in Banking Industry: Evidence from Iran Abstract  PDF
Mohammad Reza Hamidizadeh, Nasrin Jazani, Abbasali Hajikarimi, Abolghasem Ebrahimi
 
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