Research on the Quality of Undergraduate Programs of Universities in Chongqing: From the Perspective of Students’ Satisfaction

Xiaoguang YU

Abstract


The reform of universities contributed remarkably to the development of China’s higher education. Contrastively, problems pertaining to their teaching quality have aroused much attention and anxiety from the society in the meantime. After defining the ‘satisfaction of teaching quality’, this research analyzes samples consisting of college students. On this basis, this thesis studies students’ satisfaction of teaching in universities in Chongqing from the following five dimensions – curriculum, in-class teaching, professional training, teaching facilities and management. It is concluded that at present, specialty-curriculum plan and professional training are the two factors discouraging students’ satisfaction of the quality of undergraduate programs. Besides, the factor of grade has a marked influence on students’ satisfaction, as students of lower grades are more satisfied with their teaching quality than those of higher grades. At last, there is no stark difference in terms of students’ satisfaction in different universities and they are relatively satisfied with the quality of undergraduate programs in general. 


Keywords


Institutions of higher education; Students’ satisfaction; Quality of undergraduate programs

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References


Liu, X., & Ye, Q. X. (2003). Educational standards for the efficiency of higher education. Modern University Education, (03)

Oyang, H., & He, L., et al. (2008). Empirical research of students’ evaluation of the service quality of higher education. Modern University Education, (06).

Tian, X. Z., & Wang, X. M. (2007). Investigation on and analysis of college students’ satisfaction. Higher Education Exploration, (05)

Wu, A. (1996). Quality management (p.2). Guangzhou: Jinan University Press.

Xu, H. (2008). Five key points for enhancing the quality of undergraduate programs. Heilongjiang Research on Higher Education, (5).




DOI: http://dx.doi.org/10.3968/5477

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