Factors Affecting Efficient Supply Chain Operational Performance of High and Low Technology Companies in Thailand

Abstract

This paper was about comparison between two groups of companies with different characteristics of technology intensity on their supply chain operational performance and potential factors that constitute efficient supply chain operational performance. Data collection was conducted for the manufacturing sector in Thailand where 407 participants evaluated themselves using an SCM Logistics Scorecard (LSC). The LSC focused on four decisive areas, namely, (i) corporate and inter-organization alignment, (ii) planning and execution capability (iii) logistics performance and (iv) IT implementation and management. The LSC score was compared between high and low technology groups to identify their strengths and weaknesses. Attempt was made to identify the potential factors leading to improvement of supply chain management for both groups of companies.Keywords: Technology intensity; High technology industries; SCM, Supply chain operational performance; Factor analysis