Zainol, Noor Raihani Binti, Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Malaysia., Malaysia
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Vol 8, No 1 (2014): International Business and Management - Articles
Examining the Association Between Consumer Satisfaction, Complain Handling and Loyalty Programs with Consumer Loyalty Towards Hypermarket in Batu Pahat, Johor, Malaysia
Abstract PDF