Student Evaluation of Lecturer Performance Among Private University Students

Yeoh Sok-Foon, Jessica Ho Sze-Yin, Benjamin Chan Yin-Fah

Abstract


The evaluation of lecturer performance at the end of the semester is widely practicedby learning institutions and universities. The results of the evaluations are beneficial in understanding the areas of possible improvement for the lecturer. The purpose of this study is to identify the factors and predictors of lecturer performance among undergraduates in a private university in Malaysia using the existing questionnaire. A total of 223 respondents were recruited using multistage sampling.The results of this study showed that lecturer and tutor characteristics (r = 0.722, p < 0.01), subject characteristics (r = 0.699, p < 0.01), the studentship (r = 0.472, p < 0.01), and learning resources and facilities (r = 0.650, p < 0.01) were positively correlated with overall lecturer performance. Stepwise hierarchical regression was used to determine the predictors of overall lecturer performance among the students. The results of the final model showed that lecturer and tutor characteristics, subject characteristics, and learning resources and facilities explained 61.9% of the variance in overall lecturer performance among students (F = 118.732, p < 0.01). Knowing the predictors of overall lecturer performance would help the lecturer and university identify the specific areas for improving the performance of the lecturer. Key words: Lecturer and tutor characteristics; Subject characteristics; Learning resources and facilities; Overall performance

Keywords


Lecturer and tutor characteristics; Subject characteristics; Learning resources and facilities; Overall performance

References


Chan, Y.F., & Shuhaily, O. (2011). A Case Study of Student Evaluation of Teaching in University. International Education Studies, 4(1), 44-50.

Chang, T.S. (2000, April). Student Ratings: What Are Teacher College Students Telling Us About Them? Paper Presented at the Annual Meeting of the American Educational Research Association, New Orleans, LA.

Chireshe, R. (2011). Effective and Ineffective Lecturers: University Students’ Perspective in Zimbabwe. Anthropologist, 13(4), 265-269.

George, D., & Mallery, P. (2003). SPSS for Windows Step by Step: A Simple Guide and Reference 11.0 Update (4th ed.). Boston: Allyn & Bacon.

Griffin, G.A. (Ed.) (1999). The Education of Teachers. Ninety-eight Yearbook of the National Society for the Study of Education. Part I. Chicago.

Helgesen, O., & Nesset, E. (2007). Images, Satisfaction and Antecedents: Drivers of Student Loyalty? A Case Study of a Norwegian University College. Corporate Reputation Review, 10(1), 38-59.

Liaw, S.H., & Goh, K.L. (2003). Evidence and Control of Biases in Student Evaluations of Teaching. International Journal of Educational Management, 17 (1), 37-43.

Magno, C., & Sembrano, J. (2008). The Role of Teacher Efficacy and Characteristics on Teaching Effectiveness, Performance, and Use of Learner-Centered practices. The Asia Pacific-Education Researcher, 16(1), 73-90.

Marsh, H.W., & Roche, L.A. (1997). Making Students’ Evaluations of Teaching Effectiveness Effective: The Critical Issues of Validity, Bias, and Utility. American Psychologist, 52, 1187-1197.

McKnight, O., Paugh, R., & Manzo, M. (2005). A New Paradigm in Student Course Evaluation: From Instructor Satisfaction to Course Content. Marketing Management Association Proceedings, 116-122.

Ministry of Higher Education. (2011). Report of Student Statistics. Retrieved on 14 July, 2011 from http://www.mohe.gov.my/web_statistik/index.htm#ipts

Mukherji, S., & Rustagi, N. (2008). Teaching Evaluations: Perception of Students and Faculty. Journal of College Teaching & Learning, 5(9), 45-54.

Ngware, M.W., & Ndirangu, M. (2005). An Improvement in Instructional Quality: Can Evaluation of Teaching Effectiveness Make a Difference. Quality Assurance in Education, 13(3), 183-201.

Reckers, P.M.J. (1995). Know Thy Customers, Change in Accounting Education: A Research Blueprint (Center for Research in Accounting Education. James Madison University)(pp. 29-35).

Rindermann, H., & Schofield, N. (2001). Generalizability of Multidimensional Student Ratings of University Instruction Across Courses and Teachers. Research in Higher Education, 42(4), 377-399.

Rocca, K.A., & McCroskey, J.C. (1999). The Interrelationship of Student Ratings of Instructors’ Immediacy, Verbal Aggressiveness, Homophily, and Interpersonal Attraction. Communication Education, 48, 308-316.




DOI: http://dx.doi.org/10.3968%2Fj.css.1923669720120804.3022

Refbacks

  • There are currently no refbacks.


Reminder

If you have already registered in Journal A and plan to submit article(s) to Journal B, please click the CATEGORIES, or JOURNALS A-Z on the right side of the "HOME".


We only use three mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases: caooc@hotmail.com; css@cscanada.net; css@cscanada.org

Copyright © Canadian Academy of Oriental and Occidental Culture

Address: 758, 77e AV, Laval, Quebec, H7V 4A8, Canada

Telephone: 1-514-558 6138

Http://www.cscanada.net Http://www.cscanada.org

E-mail:css@cscanada.net, css@cscanada.org